Everything you need to know about REST integration in your centralized service tool SZ.chat from Fortics.


Watch the video and any questions you still have with our technical support will be happy to help you.






Use the information below to replicate the integration shown in the video.


Integration APIs documentation


1 - TEST DATA


  • CNPJ without debits - 99.999.999/0001-99


  • CNPJ with debits - 99.999.999/0002-99


  • Token - tokendeexemplo

2 - CRM


  • Method - POST


  • Authentication method - token in header


  • JSON Request
```JSON
{
  "cnpj": "99.999.999/0001-99|OBRIGATORIO"
}

```
  • Successful return
```JSON

{
    "Cidade": "Santa Fé",
    "Estado": "SP",
    "Logradouro": "Av. das americas, 2000",
    "Name": "Empresa de modelo 1",
    "cnpj": "99.999.999/0001-99",
    "pendencias": [],
    "status": "OK"
}

```
  • Unsuccessful return
```JSON

{
    "Cidade": "Santa falta de pagamento",
    "Estado": "SP",
    "Logradouro": "Av. europa, 1000",
    "Name": "Empresa de modelo 2",
    "cnpj": "99.999.999/0002-99",
    "pendencias": [
        {
            "ano": "2020",
            "mes": "Abril",
            "valor": 10000
        },
        {
            "ano": "2020",
            "mes": "Janeiro",
            "valor": 20000
        }
    ],
    "status": "pendente"
}

```


3 - SERVICE DESK



  • Method - POST


  • Authentication method - token in header


  • JSON Request
```JSON

{
    "cnpj": "99.999.999/0001-99|OBRIGATORIO",
    "Problem": "OBRIGATORIO"
}

```


  • Return


```JSON

{
    "date": "14/05/2020",
    "id": 29008,
    "status": "Ticket criado",
    "ticketTitle": "não consigo me logar"
}

```


4 - EXAMPLE SCRIPT


() => {
    let saldo = 0;
    data = JSON.parse(VAR_ENTRADA);
      data.pendencias.forEach(el => {
         saldo = saldo + el.valor;
      });
  
    return saldo;
  };