Everything you need to know about the click to call of the agent's screen in your centralized service tool SZ.chat from Fortics.
Watch the video and any questions you still have with our technical support will be happy to help you.
Parameters and values cited in the video:
Parameters | Values |
gacao | discar |
gsrc | {{AGENT_PHONE}} |
gdst | {{PHONE_NUMBER}} |
gkey | Central password for integration |