ChangeLog´s - Fortics SZ.chat
✨ New Major performance improvements have been implemented in the system core. ✅ Fixes 11801 - Fixed the issue that prevented the email ...
Thu, 30 Jan, 2025 at 12:46 PM
✨New Integration of Generative AI with TTS in the flow: TTS (Text to Speech) functionality was added to the service component. With this integrati...
Thu, 30 Jan, 2025 at 12:18 PM
✨New Audit: It is now possible to monitor the creation, editing and deletion events of message models in the audit report, ensuring greater tracea...
Wed, 29 Jan, 2025 at 3:14 PM
✨New Cursor on agent screen: Now, when new messages from the contact are received while the agent is typing, the cursor will remain at the current...
Wed, 29 Jan, 2025 at 2:04 PM
✨New New Pause Type: Continue Answering: A new pause type called "Continue Answering" has been implemented. With this functionality, age...
Wed, 29 Jan, 2025 at 1:44 PM
✨New Audio Interaction with STT (Speech-to-Text): Now, when enabling STT on the platform, the customer can interact with the flow via audio. The a...
Tue, 28 Jan, 2025 at 6:00 PM
✨New Unification of Contacts in the Generic Channel: We have implemented the unification of contacts in the generic channel. Now, just like in the...
Tue, 28 Jan, 2025 at 5:52 PM
✨New Improvements to the layout of the header, menu and logo. ✅ Fixes 9812 - Fixed an issue with the contact history filter that did not...
Tue, 28 Jan, 2025 at 5:43 PM
✨New Active Contact Start via Different Channel in API v4: Agents can now start a new active contact with the same customer on a different channel...
Tue, 28 Jan, 2025 at 5:34 PM
✨New Message status flow optimization: The WhatsApp Business message status addition flow has been optimized to improve platform stability and per...
Tue, 28 Jan, 2025 at 5:01 PM