1 - Improvements

• 1384 - The possibility to visualize referenced messages by the customer in the chat has been implemented. The feature is available for Whatsapp Business API channels using Gupshup and 360dialog BSPs;

• 4799 - The feature "restricted team" has been implemented and can be located in Settings > Team. When you enable this resource, it's necessary to choose the channels that the team can attend, and when you save it, the team will only perform (active and receptive) attendances from the configurated channels;

• 4853 - The feature "Active contact by group only" has been implemented and can be located in Settings > Team. When you enable this resource, it's necessary to relate one or more contact group to the team, and the agents related to the team can only perform active attendances with the costumers who are related to the contact group;

• 4276 - The way to register a Gupshup channel has been changed. Now, it's not necessary to contact the support team;

2 - Corrections

• 5041 - The listing of BSPs for Whatsapp Business channels has been corrected;

• 4883 - Instability in Webchat V2 in the link used in conversations has been corrected;

• 5053 - The validation of the shipment interval (minutes) in batch shipment has been corrected;

• 5052 - Intermittency which caused the duplication of messages during batch shipment was corrected.