ChangeLog´s - Fortics SZ.chat
✨ New Bulk Actions in Session Monitoring: It is now possible to take actions for up to 50 sessions on the monitoring screen. Administrators can close ...
Tue, 11 Nov, 2025 at 10:53 AM
✨ New New API route for contact update/creation: To improve the validation of information provided during contact editing and creation, a new API rou...
Tue, 4 Nov, 2025 at 11:08 AM
✨ New New API route for contact update/creation: To improve the validation of information provided during contact editing and creation, a new API r...
Tue, 4 Nov, 2025 at 10:54 AM
✨New Internal system improvements have been implemented.
Mon, 3 Nov, 2025 at 4:23 PM
✨New In this version, we made internal improvements to the platform’s services, focusing on performance, stability, and preparation for future platform...
Fri, 31 Oct, 2025 at 3:06 PM
✨ New Session History Sending to AI: The AI now automatically records session journeys, consolidating essential data for analysis and continuous impr...
Thu, 16 Oct, 2025 at 10:15 AM
✨ New Multimodal Integration for the GOgenier Component: Implemented text, voice, and image interaction with the AI within the platform. The new m...
Mon, 6 Oct, 2025 at 2:40 PM
✨ New Customizable Checkbox in the Webchat Initial Form: It is now possible to add a customizable checkbox in the Webchat initial form, allowing, ...
Thu, 2 Oct, 2025 at 4:15 PM
✨New Allow agent to reference customer messages: It is now possible to select the customer's message as a reference in responses. This improveme...
Tue, 8 Apr, 2025 at 4:22 PM
✨New Allow selection of multiple RESTs in Copilot configuration: It is now possible to associate more than one Copilot-type REST per team in Settings &g...
Fri, 21 Feb, 2025 at 11:15 AM