1 - Improvements



  • 10001 - Implemented service versioning in the About menu.



2 - Corrections



  • 9774 - Fixed an error in the chat layout between agents when minimizing the conversation with more than one agent on screen.


  • 9723 - Adjusted display of the time of the contact's last interaction.


  • 9613 - Fixed error in displaying contacts when displaying notices on the agent screen.


  • 8691 - Fixed the display of message templates when reaching the WhatsApp Business channel session limit.


  • 7879 - Adjusted display of the agent used in the NLP component.


  • 6769 - Fixed inappropriate behavior in the API that allowed agents from other teams to pull support from contacts that were not on their team.


  • 6028 - Fixed specific error that prevented tabulation from being registered.