1 - Improvements


  • 9653 - Added variables to the list model button
  • 10351 - Added message preview status to the contact card
  • 7961 - Added configuration to hide the contact name on the agent screen
  • 9470 - Added flow tester
  • 10353 - Added hasOfflineAttendance and hasOnlineAgents fields to the return of the API team query
  • 10345 - Added configuration to hide transfer message
  • 10466 - Added permission to open the Switcher module in a new tab


2 - Correction 


  • 10579 - Fixed monitoring filters
  • 9833 - Fixed restriction of message templates in expired session
  • 10360 - Fixed transfer of waiting service via API