✨ New
- Major performance improvements have been implemented in the system core.
✅ Fixes
- 11801 - Fixed the issue that prevented the email channel from working.
- 11871 - Fixed the issue that prevented messages from being sent via the email channel.
- 11905 - Fixed the sporadic issue with the platform having an unavailable service.
- 11934 - Fixed the issue with Media sent by the contact not being delivered on the agent screen.
- 10939 - Fixed a bug that prevented the use of variables with the email channel in batch sending.
- Several fixes applied for the overall stability of the system.
- 11506 - Fixed the issue with deleting agents.
- 11694 - Fixed the issue with the error message displayed when logging in on the agent screen.
- 10594 - Fixed the issue of sending messages being blocked due to loss of reference of predefined messages.
- 11433 - Fixed the issue of sending/receiving images in chat between agents by the administrator.
- 10702 - Fixed the issue in the close_session 2 parameter redirecting service to the waiting list incorrectly.
- 11438 - Fixed the issue of receiving images that are in the body of the email in the email channel.
- 11797 - Fixed the sending of the service note to some contacts that were not receiving it.
- 12009 - Fixed an error that prevented changes made in the call center from being sent to the agent's screen.
- 11936 - Fixed an error when sending templates with images that prevented some contacts from receiving them.
- 12065 - Fixed an error that prevented batch sending from being triggered.
- 11120 - Fixed an incorrect calculation of the pause time displayed on the monitoring screen.
- 11794 - Fixed error 422 when trying to edit an agent.
- 11753 - Fixed instability in the functioning of features that use scheduling, redirections and session times on the platform.