✨New

Advanced message template: It is now possible to create advanced message templates. This feature allows inserting a JSON to configure the template, supporting existing configurations.
AI buffer time configuration: It is now possible to configure, via the admin interface, the buffer time for sending messages to the AI.

✅ Fixes

12614 - Fixed an issue that allowed transferring to teams the agent does not belong to.
12493 - Fixed an error in the formatting of links sent via Email channel.
13096 - Fixed the use of the AI OCR feature for .PDF files.
12582 - Fixed an error that prevented saving flows containing the 'Go To' component directed to specific anchors.
12275 - Adjusted the listing of user groups.
12359 - Fixed an error in the listing of shortcuts for variables on the agent screen.
12831 - Improvements in data synchronization of the Premium Report.
13174 - Fixed read confirmation error on 360 Dialog channels.