ChangeLog´s - Fortics SZ.chat
1 - Innovation 1215 - Integration with IBM Watson, natural language processing (NLP), has been added.
Tue, 26 Oct, 2021 at 8:33 AM
1 - Corrections 5274 - Fixed issue with filling a variable on return of type JSON in RPA; 4996 - Fixed issue to update calls on the waiting list;
Tue, 5 Oct, 2021 at 6:02 PM
1 - Corrections 5256 - Fixed login error returning "Service unavailable" when trying to login with some users.
Mon, 4 Oct, 2021 at 6:48 PM
1 - Corrections 5264 - Fixed predefined message editing;
Tue, 5 Oct, 2021 at 3:57 PM
1 - Corrections 5248 - Fixed filling of the variable in the return of the type "JSON" in the RPA component of the flow.
Wed, 29 Sep, 2021 at 11:27 AM
1 - Corrections 5127 - Fixed issue when displaying conversations in the conversations report; 5150 - Fixed customer's logo display; 5184...
Tue, 5 Oct, 2021 at 5:47 PM
1 - Improvements 4639 - Implemented conversation between agents and administrators in system monitoring. 2 - Corrections 5218 - Fixed...
Wed, 29 Sep, 2021 at 10:00 AM
1- Improvements 4141 - Implemented a complement to the call to the push notifications service to facilitate quick actions on notifications; 1...
Wed, 29 Sep, 2021 at 9:55 AM
1 - Improvements 5079 - ACL "chat between teams" located in settings > team has been added. It limits chat between agents only to us...
Wed, 29 Sep, 2021 at 9:47 AM
1 - Corrections 3927 - Failure in agents filter found in version 3 conversation report has been fixed; 4591 - Failure in service note repor...
Wed, 29 Sep, 2021 at 9:40 AM