1 - Correction


  • 11037 - Fixed webchat icons.
  • 9990 - Fixed agents receiving assistance with a disabled team.
  • 10784 - Fixed error when creating notifications.
  • 10948 - Fixed error when editing agent information.
  • 10850 - Fixed the problem in the channel listing when registering message models.
  • 8973 - Fixed bug in displaying the contact information component on the agent screen.
  • 10628 - Fixed difficulty sending media via chat between agents on the monitoring screen and on the agent screen.
  • 10740 - Fixed mandatory additional fields not being respected when editing contact.
  • 10540 - Fixed waiting calls by codename not appearing on the agent's screen.
  • 10848 - Fixed pause message not being sent when the contact sends media on the agent screen.
  • 10380 - Fixed distribution report returning zero.
  • 9444 - Fixed automatic start of the service without the need to pull the wait on the agent screen.
  • 10719 - Fixed error in filtering by period in audit reports.
  • 11089 - Fixed error in the REST request.