✨ New

• New API route for contact update/creation:
  To improve the validation of information provided during contact editing and creation, a new API route has been created to ensure that all validations defined for these fields are properly applied.

✅ Fixes

• 12874 – Fixed instability in remote authentication
• 12794 – Removed non-certified BSPs
• 12583 – Fixed issue blocking active contacts for clients in “Browsing” status
• 12072 – Fixed media sending via API
• 388 – Fixed interaction between Administrator and Agents via “Chat between agents”
• 387 – Corrected Administrator naming in “Chat between agents”
• 354 – Fixed display of pending tickets after transfer to the same team
• 12875 – Fixed error when authenticating email channel
• 12858 – Fixed SMS channel functionality
• 12903 – Fixed issue when saving changes to generic channel