✨ New


  • WhatsApp Calling is WhatsApp’s voice and video calling feature, allowing calls to be made over the internet with end-to-end encryption ensuring security. Calls can take place between individuals or, in the case of businesses, through the WhatsApp Business Calling API, integrating direct contact into customer service.

  • Improvements were made to license control and the API structure for message dispatching, ensuring greater stability, organization, and efficiency in communication between systems.

  • Enhancements were implemented in document management, with automatic deletion after sending.


✅ Fixes


  • 13520 – Fixed slowness in listing recent contacts
  • 13632 – Fixed behavior between active contact and contact on hold
  • 13644 – Added platform search in sessions on hold
  • 13651 – Fixed issue where the agent’s administrative pause event was not received
  • 13660 – Added endpoint to query version information
  • 13460 – Fixed session initialization error even with valid HTTP response
  • 13613 – Added route to list active platforms in Agent 2.0
  • 13658 – Implemented reliable control of agent online and offline status
  • 13587 – Fixed issue updating contacts
  • 13639 – Updated Firebase file for proper notification functionality
  • 13564 – Error when requesting retention/purge
  • 12982 – Channel icon is not updated
  • 13085 – Insecure Direct Object Reference (IDOR)
  • 13392 – Error sending team-restricted message template via API
  • 12386 – Improved contact information retrieval when receiving customer messages
  • 13624 – Added persistence of lastMessage in Contact
  • 13662 – Failure identifying remote user
  • 13740 – Difficulty generating authentication token in generic channel
  • 13765 – Gmail and Office 365 email channels OAUTH authentication failure
  • 13760 – Endpoint /user/agents/attendances_plus returning error 500
  • 13718 – Removed calling filter linked to PBX system
  • 13426 – Authentication error in Shared Premium report
  • 13427 – Expired column returning null in all attendances
  • 13469 – ErrorException: Trying to get property 'cumulative' of non-object